Get excited...Benefit is now on its way to you. An order confirmation will appear as the final step in your order and you'll receive an email confirmation with an order number and brief summary of your fabulous new purchase! Once your order has shipped, you'll receive an additional confirmation email.
If you checked out as a registered user, you can always track your orders.
Have no fear. We aim to provide you with a safe and convenient online shopping experience. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
One of the ways you can check the security of your connection, take a look at the lower corner of your browser window as you place your order. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with an order number and summary of your new purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment of your order.
If you checked out as a registered user, you can always track your order status.
Sign up for an account at EACosmetics.com, and we’ll treat you like family! You’ll get first info on new products and offers exclusive to EACosmetics subscribers.
To take advantage of a special promotion, you’ll need to enter a promo code in your Shopping Cart or during Checkout. The offer will be automatically applied when you hit the appropriate order threshold. Offer codes are case sensitive and should be entered exactly as they appear. Only one offer code may be used per online order.
Please read the details associated with each promo code carefully for valid offer period and restrictions. Promo codes are valid only at EACosmetics.com.
If you’re experiencing difficulties with your promo code, be sure to read the promo code’s requirements carefully for valid offer period and restrictions. Please note that promotional codes cannot be combined with other promotions. Only one promo code may be used per order.
Delivery times are estimates from the date of shipping, rather than the date of your order. Delivery times are to be used as a guide only. Unless there are exceptional circumstances, we make every effort to fulfill your order within estimated number of business days of the date of your order. Business day means Monday to Friday, except public holidays. Please note we do not ship on Saturdays and Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and items ordered. Products may also be delivered in separate shipments.
We will charge up to 20% restocking fee for any undelivered or refused shipments to cover delivery and processing fees. This amount will be deducted from your refund. To avoid an undelivered or returned package, please ensure that the address you’ve indicated is correct.
We will charge up to 20% restocking fee for any undelivered or
refused shipments to cover delivery and processing fees. This amount
will be deducted from your refund. To avoid an undelivered or returned
package, please ensure that the address you’ve indicated is correct.
EACosmetics.com offers a 14-day, no hassle return policy! If you wish to return a product, please return within 14 days from the ship date for a refund on the purchase price, minus shipping, handling, gift wrap, and other charges. Refunds will be credited to the original credit card used for payment.
We want you to be totally satisfied with your order, however we understand if a product doesn't work out and want to make sure the return is as painless as possible.
If you wish to return a product, please do so within 14 days from the ship date for a refund on the purchase price, minus shipping, handling, gift wrap, and other charges. Refunds will be credited to the original credit card use for payment. Purchases sale items cannot be returned for a refund.
Naturally, we cannot take returns on overly used products.
1. Email us and we will provide you EU or US return address. Pack and seal your return merchandise securely (in the original package if possible).
2. Affix the Return Label provided to the outside of your return package. We recommend shipping your return with a service that provides tracking and insurance as we are not responsible for any packages lost in transit.
3. Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2 weeks from the shipping date for your account to be credited. Shipping and handling charges are not refundable.
Did you check your filters? Spam filters restrict both wanted and unwanted email. If your Internet Service Provider (ISP) or email client filters or blocks email, it may be affecting email you wish to receive. If you believe this is happening, please consult the help section of your email program or contact your ISP directly to see how to modify or remove the settings that filter or block email. You can also add our email address (email@example.com) to your address book. This will ensure that all future correspondence regarding EACosmetics online orders will be accepted.